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Agents Are Eating the Backend, One long-context workflows at a Time

A field report on RAG-as-a-service and what it changes for operators.

By Yuki Tanabe3 min read

There is a version of this story that is mostly hype. There is another version, the one we are interested in, that is mostly engineering.

The skeptical read is that we are watching a feature, not a platform. The optimistic read is that live web browsing is exactly the kind of feature that becomes a platform when nobody is paying attention.

Inside Figma, the rollout looked less like a moonshot and more like a slow migration. A pilot, a champion, a quiet expansion, a budget line.

Atlassian has been quietly running data cleanup through Hex Magic for months. The results are unglamorous and, for that reason, more interesting than another benchmark chart.

Notion has been quietly running QBR prep through Zed for months. The results are unglamorous and, for that reason, more interesting than another benchmark chart.

The skeptical read is that we are watching a feature, not a platform. The optimistic read is that computer use is exactly the kind of feature that becomes a platform when nobody is paying attention.

None of this guarantees a clean story. Meta FAIR could ship a model next month that rearranges the assumptions in this piece. But the direction of travel, for now, is clear enough to plan around.

#infrastructure#fine-tuning#voice

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