Inside HubSpot's Quiet, Profitable AI Rollout
Spotify is the latest in a string of teams treating long-context workflows as the default, not the experiment. Here is what they got right — and what they are still figuring out.
Yuki Tanabe3 min read
Section
AI in Business
Adoption stories, ROI, enterprise rollouts, and the leadership playbook for the AI transition.
12 stories
The Honest ROI Story Behind Stripe's AI Bet
HubSpot is the latest in a string of teams treating evals-first development as the default, not the experiment. Here is what they got right — and what they are still figuring out.
Yuki Tanabe3 min read
The Honest ROI Story Behind Intercom's AI Bet
The interesting story is not the demo. It is the second month, when tool-first agents either earns its keep or gets quietly rolled back.
Jonas Halvorsen3 min read